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5 steps to start a transaction at DN.com

What if the user break the contract during a transaction?

Before the buyer submits the payment, both parties could cancel the transaction. Once the payment was submitted, please contact the customer service for the cancellation. If the buyer requests the cancellation without reasonable ground after the seller initiated the transfer process, but the transfer has not completed, the buyer will bear the transaction fee and the transfer will be terminated. If the seller requests the cancellation without reasonable ground after the buyer submits the payment, the seller's account might be terminated forever.


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